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Refund Policy

Last Updated: 1/2/2026

Overview

At Inihub Technologies, we strive to provide high-quality products and services. However, we understand that sometimes a refund may be necessary. This Refund Policy outlines the conditions under which refunds are processed.

Refund Eligibility

You may be eligible for a refund under the following circumstances:

  • Defective Products: If the purchased product has critical defects that prevent it from functioning as described
  • Technical Issues: If you encounter technical issues that our support team cannot resolve within 7 business days
  • Wrong Product: If you were accidentally charged for or received a different product than what you purchased
  • Unauthorized Charges: If you have unauthorized charges on your account

Non-Refundable Items

The following are not eligible for refunds:

  • Digital products that have been downloaded or accessed
  • Products that have been used for more than 14 days from the date of purchase
  • Custom development services or work completed per specifications
  • Services that have been partially or fully delivered
  • Products purchased during special sales or promotions (unless defective)
  • Changes of mind or cases where the product meets its described specifications

Refund Request Process

To request a refund, please follow these steps:

  1. Contact Support: Send an email to inihubtechnologies@gmail.com with your order details
  2. Provide Details: Include your order number, purchase date, and a detailed explanation of the issue
  3. Evidence Required: Attach screenshots, error messages, or videos demonstrating the issue
  4. Review Process: Our team will review your request within 3-5 business days
  5. Resolution: You will be notified of the decision and next steps

Refund Processing Time

Once your refund is approved, the processing time depends on your payment method:

  • Credit/Debit Cards: 5-10 business days
  • PayPal: 3-5 business days
  • Bank Transfer: 7-14 business days
  • Other Payment Methods: As per the provider's policy

Important Notes

Please be aware of the following:

  • All refund requests must be made within 14 days of purchase
  • Refunds are processed to the original payment method used
  • We may offer store credit or product replacement as an alternative to refunds
  • Processing fees may apply to certain refund cases
  • Fraudulent or excessive refund requests may result in account suspension

Dispute Resolution

If your refund request is denied and you believe it was made in error, you may:

  • Request a review by a senior support team member
  • Provide additional evidence or clarification
  • Contact your payment provider to dispute the transaction (please contact us first to resolve the issue directly)

Modifications to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new policy.

Contact Us

If you have any questions about our Refund Policy or need to request a refund, please contact us:

Email: inihubtechnologies@gmail.com

Phone: +880 1811 525626

Address: Dhaka, Bangladesh